Welcome to RP Cleaning Pro. By booking our services, using our website, or engaging with our team, you agree to the following Terms of Service. Please read carefully.
1. Services Provided
RP Cleaning Pro offers professional cleaning and inspection services, including but not limited to:
- Kitchen exhaust and hood cleaning
- Air duct cleaning
- Fire safety inspections
- General commercial cleaning services
We reserve the right to update, add, or discontinue services at our discretion.
2. Appointments & Scheduling
- All services must be scheduled in advance.
- Customers must provide accurate details when booking.
- If we arrive and cannot access the property due to customer negligence, a service fee may apply.
3. Payment Terms
- Payment is due upon completion of services unless otherwise agreed in writing.
- We accept [insert accepted payment methods – e.g., credit/debit cards, checks, electronic transfers].
- Late payments may be subject to additional fees.
4. Cancellations & Rescheduling
- Appointments canceled or rescheduled less than 24 hours in advance may incur a cancellation fee.
- If we must reschedule due to unforeseen circumstances, we will notify you promptly and provide the next available time.
5. Customer Responsibilities
Customers are responsible for:
- Ensuring access to the service location at the agreed time.
- Securing valuable or fragile items prior to cleaning.
- Notifying us of any safety concerns, hazardous conditions, or special requirements.
6. Safety & Compliance
- Our team follows industry safety standards (including NFPA guidelines for fire safety).
- We reserve the right to stop work if conditions are unsafe for our technicians.
7. Liability
- RP Cleaning Pro carries appropriate insurance; however, we are not liable for damages caused by pre-existing conditions, improper maintenance, or structural issues.
- Customers are responsible for disclosing known hazards or risks.
8. Warranties & Guarantees
- We guarantee that our services will be performed with professionalism and care.
- We do not guarantee specific outcomes (e.g., complete odor removal if caused by underlying system damage).
9. Privacy
Your personal information is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your data.
10. Governing Law
These Terms of Service are governed by the laws of the state of [Insert State]. Any disputes shall be handled in the courts of [Insert County/State].
11. Updates to Terms
We may update these Terms of Service from time to time. The latest version will always be posted on our website.
12. Contact Us
For questions about these Terms of Service, please contact us:
📧 Email: info@rpcleaningpro.com